Privacy Policy

Death Bloom Coffee Roasters, LLC ("Death Bloom," "we," "us," or "our") is a specialty coffee roaster based in Denver, Colorado. This Privacy Policy describes how we collect, use, and share information about you when you visit our website at deathbloomcoffeeroasters.com, place an order, or subscribe to our newsletter. By using our site, you agree to the practices described here.

Information We Collect

Information you provide directly

• Account information: name, email address, and password when you create an account.
• Order information: shipping address, billing address, and payment details. Payment card data is processed by Stripe and never stored on our servers.
• Newsletter subscription: email address when you opt in to our mailing list.
• Communications: any messages you send us through the site or via email.

Information collected automatically

• Usage data: pages visited, referral URLs, browser type, operating system, and IP address.
• Cookies: session cookies required for the site to function (cart state, authentication) and analytics cookies if you consent. We do not use advertising or cross-site tracking cookies.

How We Use Your Information

• To process and fulfill your orders, including shipping via EasyPost-integrated carriers.
• To send order confirmations, shipping notifications, and customer service replies.
• To send newsletter emails if you have subscribed — you can unsubscribe at any time via the link in any email.
• To improve our website, product offerings, and roasting program.
• To comply with legal obligations and protect against fraud.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We share data only with service providers who help us operate our business:

• Stripe — payment processing. Stripe's privacy policy governs their handling of your payment data.
• EasyPost / shipping carriers — your name and shipping address are shared with the carrier to deliver your order.
• Mailgun — transactional and newsletter email delivery.
• Heroku / Salesforce — cloud hosting infrastructure for our application.

We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights and safety of Death Bloom and its customers.

Cookies

We use essential session cookies to keep you logged in and maintain your cart. If you opt in, we may set analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings; doing so may affect site functionality such as cart persistence and account login.

Data Retention

We retain your account and order information for as long as your account is active or as needed to fulfill legal and business obligations (typically seven years for financial records). Newsletter subscribers are retained until you unsubscribe. You may request deletion of your account and associated data at any time by emailing us at the address below.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.
• Lodge a complaint with a supervisory authority (for EEA/UK residents).

Colorado residents may have additional rights under the Colorado Privacy Act (CPA). To exercise any of these rights, contact us at deathbloomcoffeeroasters@proton.me.

Security

We use industry-standard security measures — HTTPS everywhere, encrypted passwords, and access controls — to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email (if you have an account) or by posting a notice on the site. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

Contact

Death Bloom Coffee Roasters, LLC
Denver, Colorado
deathbloomcoffeeroasters@proton.me